Return and Refund Policy

Return and Refund Policy

You can return eligible items within 14 days of receiving an order.If a product is damaged or defective or if the item delivered is not as described we will offer you a full refund or replacement once there is proof the product is damaged with a photo or video.Customers will be responsible for shipping costs for returns. 

To initiate the return process, contact us at honeybook.store@mail.com with your order number, item(s) you wish to return, and reason(s) for return request. Please note that we reserve the right to refuse any returns without a valid return confirmation or if they do not meet the following terms  - items must be returned unopened, sealed, unused, unworn, unwashed, with tags, in their original packaging, and in the same condition in which it was received by you.

Refund will be applied on original form of payment within 14 days of receipt of item(s) to our warehouse.All shipping charges are non-refundable.We do not offer Exchanges. Should you wish to receive an exchange of product, please initiate a return and place a new online order.

Return and Refund Policy

You can return eligible items within 14 days of receiving an order.If a product is damaged or defective or if the item delivered is not as described we will offer you a full refund or replacement once there is proof the product is damaged with a photo or video.Customers will be responsible for shipping costs for returns. 

To initiate the return process, contact us at honeybook.store@mail.com with your order number, item(s) you wish to return, and reason(s) for return request. Please note that we reserve the right to refuse any returns without a valid return confirmation or if they do not meet the following terms  - items must be returned unopened, sealed, unused, unworn, unwashed, with tags, in their original packaging, and in the same condition in which it was received by you.

Refund will be applied on original form of payment within 14 days of receipt of item(s) to our warehouse.All shipping charges are non-refundable.We do not offer Exchanges. Should you wish to receive an exchange of product, please initiate a return and place a new online order.